BDS SUPPORT

 

> MAINTENANCE AND SUPPORT OPTIONS

 

 

Support options:

Bythorn Data Systems can provide support options to meet your needs. From an annual support contract covering every working day to an hourly support call to fix those ‘one off’ issues.

 

Peace of mind:

Our most popular option for medium and larger companies

An annual fixed fee based upon the number of PCs and servers in your company

All PCs and servers in your company under contract are covered during every working day

Your existing network is covered

No additional on-site visit charges

One call to fix all

Weekly scheduled on-site visits

Remove the worry of your computer systems to our professional team

 

Home visit:

£35 per hour with a maximum charge of 4 hours. No matter how long it takes!

Can be scheduled at times to suit you, during the day or in the evening

Even if you're still running Windows '95 we can help

All makes and models of PC and laptop

If you just can't shift that last piece of spyware

 

 

Day or 1/2 day on-site engineer

£200 for ½ day

£350 for full day

No contract required

If your problems are not urgent

Visits book-able in advance

Save all your problems until one visit

Visits scheduled when you require

Maintenance and housekeeping carried out

One off cost

 

Small office cover

£65 for first hour and then £45 for every hour after that

Quick fix for your problem

Virus removal

Security fixes and patches

Software and / or hardware provision and installation

Weekends and evenings covered

Primarily designed for the small office or home office business

 

 

 

 
 
 
 

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